Parties to the agreement:

The organisation with whom ROCI Agency Ltd is partnering stipulated in the contract (The Company)

and

ROCI Agency Ltd (The Contractor)

Definitions: 

• Contract: the period during which The Company engages the Contractor to render services and/or work.

• Prospect: an individual representing an organisation The Company might wish to work with. 

• Lead: 1-2-1 interaction that enables The Company to win or build a relationship with a prospect. 

• Opportunity: introducing a prospect/client, or as part of client development, e.g. a project, retainer, quotes, tenders, PQQ, ITT and/or RFPs, or any other way The Company generates revenue. This includes referrals from or to additional prospects or clients.

• Client: an organisation The Company works with. Not explicit to those introduced by The Contractor. 

• Client development: ongoing prospecting of a client’s organisation to enhance and increase value.

Unless the context requires otherwise, references to the singular include the plural, and references to the masculine include the feminine and vice versa.

The headings contained in this document are for convenience only and do not affect their interpretation.

1. Schedule of Services

1. The Company’s package defines the service level. The package will be stated in section 3 of the digital contract sent to The Company and reflect information supplied before the agreement is signed.

2. Should The Company wish to add services, this will be confirmed by email and added to your package and future invoices.

3. The Contractor will manage an independent CRM system where prospect data and records may be stored. This CRM is the property of The Contractor.

4. The Company is permitted to use the data supplied by The Contractor for marketing purposes while working with The Contractor unless agreed otherwise.

5. The Contractor will support The Company with client development when requested.

2. Contractor requires

1. The Company agrees to complete the onboarding documents provided by The Contractor within two weeks. If The Company does not complete the onboarding documentation within this timeframe, the launch date will be pushed back; however, the contract start date will remain the same.

2. The Company agrees to keep The Contractor informed of any changes to its vision or structure that might affect the working relationship between both parties. 

3. The Company agree to treat The Contractor’s working methods as confidential and not pass on information to third parties without obtaining written permission.

4. The Company agree not to replicate The Contractor’s ways of working internally.

5. The Company agree to inform The Contractor of news of leads and opportunities obtained from The Contractor’s work throughout the contract and for 12 months post-contract so that The Contractor can access results.

3. Remuneration agreement

1. Regular payments: 

   1. The Company will pay a monthly retainer to The Contractor at the agreed rate alongside any other services they wish to add. Additional services will be added to the contract on the same terms.

2. Commission or bonuses will paid to The Contractor unless agreed otherwise.

3. The Company will pay an onboarding fee that reflects its package unless agreed otherwise. This fee is due before commencing any work.

4. The Contractor will send the company a monthly invoice on the 1st, 10th, or 20th of each month.

   1. All invoices will be due within 30 days unless agreed otherwise. 

   2. If an invoice is ten days overdue without prior agreement, all services will stop until the outstanding monies are paid in full. Interim costs will be billable, and lost time will not be credited.

      1. 8% interest above the UK base rate will be applied monthly to the outstanding monies from the invoice due date.

      2. If the service stops, £250 will be added to The Company’s next invoice for reconnection and rescheduling.

   3. If The Company pays invoices late more than three times, payment in advance will be required.

   4. The Company will be liable for all costs if legal action is required to recoup monies owed.

5. All figures are ex VAT. 

4. Length of contract

1. The length of the contract is 12 months unless agreed otherwise.

2. The contract will start on the agreed date or in line with the campaign launch date. At such time, the first invoice will be raised.

3. If either party wishes to cancel the contract, cancellation is required by email.

   1. Three calendar months’ notice is required to allow existing campaigns to finalise unless agreed otherwise.

Disclaimer 

1. The Contractor cannot guarantee the number of meetings or opportunities generated throughout the contract.

2. The Contractor will not be held liable for any loss of earnings or damages due to The Company not winning opportunities or any other loss or downtime relating to The Contractor's work.